Facets Customer Service
Telphone: 317 595 0400
Hours (EST): Monday thru Friday 9 AM to 5 PM, Sat: 9 AM to 1 PM:
The package I received from Facets looks like it was damaged in shipment. What do I do?
Please contact our Customer Service Department
and we will schedule a carrier driver follow up. Please keep the original box and packaging material, as this will be needed to file a damage claim with the carrier. A replacement will be shipped once the damage claim is filed and we have a response from the carrier.
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