Facets Customer Service
Telphone: 317 595 0400
Hours (EST): Monday thru Friday 9 AM to 5 PM, Sat: 9 AM to 1 PM:

Return Policies

If you are dissatisfied with any product purchased through our site, you may return the item(s) within 14 days for an exchange or refund.

Please be advised that prior authorization is required on all returns. For authorization to obtain a refund, call (317) 595-0400. Any returns sent to us without return authorization cannot be accepted. Return acceptance is at the sole discretion of FACETS MEDICAL DAYSPA, LLC.

Shipping fees are only refundable when the original items were either shipped incorrectly by FACETS MEDICAL DAYSPA, LLC or damaged. All other shipping fees are nonrefundable.

We advise you to return your items via UPS or insured parcel post. Should your return be lost or damaged in transit, carriers require that you file the tracer or claim. We cannot be held responsible for returns lost in transit.

Please note that all returns must be sent to FACETS MEDICAL DAYSPA, LLC.

Please allow up to two weeks for the return to be processed, at which time a credit or exchange will be made. If you wish to inquire about your return, please call Customer Service at 317.595.0400.

Ship returned items to:
FACETS MEDICAL DAYSPA
Attn: Returns
9623 Windermere Blvd
Fishers IN, 46037 USA

Cancellation Policy

You may change or cancel your order if it has not been processed for shipment. Once your order has been sent we cannot make any changes. To make changes to your order you may contact Customer Service at (317) 595-0400.

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